What is your refund and cancellation policy?

For all of our day tours, you must call a minimum of 24 hours ahead of your scheduled tour for a full refund. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

If FreshAir Adventure cancels a tour because of weather and sea conditions there will be no charge made to guests.

For our Multi-day Tours, you must cancel a minimum of 10 days in advance of the tour for a full refund, less a $100 administration fee. In the event of a cancellation less than 10 days in advance – no refund will be extended.

In the event of a cancellation by FreshAir Adventure (for weather, safety considerations, or insufficient numbers) – a full refund of all paid deposits will be extended to our guests.

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